Case Manager · Registered Social Worker

Case management for life after catastrophic injury.

I am a Registered Social Worker and Registered Case Manager for adults with catastrophic and complex injuries. I assess needs, coordinate rehabilitation and write clear reports for the claim.

Jessica Lagerstedt, Case Manager and Registered Social Worker
Jessica LagerstedtGreater London

Areas of expertise

Injuries and needs I work with

Working with personal injury and clinical negligence solicitors, for adults with catastrophic and complex injuries.

  1. Acquired / Traumatic Brain Injury
  2. Major Trauma / Polytrauma
  3. Spinal Cord Injury
  4. Complex Orthopaedic & Musculoskeletal Trauma
  5. Amputation
  6. Chronic & Complex Pain
  7. Cognitive, Behavioural & Mental Health Needs

My approach

One case manager, one coordinated plan

A collaborative cycle that keeps rehabilitation joined-up, proportionate and responsive to changing needs.

  1. AssessNeeds, risks and goals
  2. PlanAgree the plan with the client
  3. ImplementAppoint the right team
  4. CoordinateKeep everyone informed
  5. MonitorTrack progress and risk
  6. EvaluateReview and adjust

Holistic assessment

Initial needs assessments that cover pre-morbid history, current function, the home environment, cognition, mental health and risk. I bring medical, therapy and psychological input together into one clear picture, with mental capacity and safeguarding considered throughout.

Multidisciplinary coordination

Rehabilitation plans built on specific, measurable goals. I appoint and coordinate the team (neuro-occupational therapy, physiotherapy, speech and language therapy, neuropsychology and support workers) and keep the family, clinicians and your office informed.

For instructing solicitors

What you can expect when you instruct me.

Independent case management and clear, well-reasoned reporting for catastrophic and complex injury claims. As a Registered Social Worker I bring particular experience in mental capacity, safeguarding and navigating statutory care services.

Clear, timely reports
Initial needs assessments, progress reports and risk assessments, written to be clear, proportionate and easy to rely on.
A single point of contact
You deal with me directly, from first call to final report. I coordinate the wider team and stay accountable for the plan. I practise through the CQC-registered framework of Emma Way Associates.
Clear communication
I keep families, treating clinicians and deputies informed, and raise risks early rather than after the event.
Geographical reach
Based in Greater London, with experience of the capital’s integrated care boards, local authorities and major trauma centres.

Credentials

Registered & accountable

  • BABICM

    British Association of Brain Injury and Complex Case Management

    Member no. 2487115

  • CMSUK

    Case Management Society UK

    Member no. 20-4932

  • Social Work England

    Registered Social Worker

    Registration no. SW10255

  • IRCM

    Registered Case Manager, Institute of Registered Case Managers

    Registration no. RCM1877

Enquiries

Tell me about your client.

Tell me a little about the client and what you need. I will reply personally, usually within one working day.

Injury, location, stage of claim and any deadlines. Please do not send medical records through this form.